Privacy Policy
Effective Date: 11.04 2026
Introduction
At Lens Pro, “we”, “our”, and “us” are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our store, use our website, make a purchase, or interact with our services. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information that helps us serve you better. This may include your name, phone number, email address, billing and delivery address, prescription details, payment information, and purchase history. We may also collect information when you contact us for support, subscribe to updates, fill out forms, or participate in promotions. In addition, our website may automatically collect certain technical information such as your device type, browser type, IP address, and browsing activity to help us improve website performance and user experience.
How We Use Your Information
We use your personal information to provide our products and services efficiently and to improve your overall experience with Lens Pro. This includes processing your orders, confirming purchases, managing payments, arranging deliveries, providing after-sales support, and responding to your questions or concerns. We may also use your information to communicate important updates related to your orders, share service-related notifications, improve our products and website performance, understand customer needs, and ensure the safety and security of our business operations.
Protection of Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. We are committed to maintaining the confidentiality of your information and follow appropriate security practices to safeguard the data we collect. Although we take every reasonable step to protect your information, no method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only when necessary to complete your transactions, deliver products, process payments, comply with legal obligations, or support our business operations through trusted service providers. Any third parties who assist us are expected to handle your information responsibly and only for the intended purpose.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our website. This helps us improve website performance, content, and customer experience. You may choose to disable cookies through your browser settings; however, doing so may affect certain website features or functionality.
Your Rights
You have the right to access, update, correct, or request the deletion of your personal information, subject to applicable laws and business requirements. If you wish to make changes to your information or have concerns about how your data is being used, you may contact us, and we will make reasonable efforts to address your request promptly.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, maintaining business records, and meeting legal or regulatory obligations. Once your information is no longer required, we take reasonable steps to securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updates will be made available through our website, store, or other appropriate communication channels. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at Lens Pro. We are committed to protecting your privacy and ensuring that your concerns are handled with care and responsibility.
- +91 7411878003
- admin@lenspro.org
