No Refund Policy

Introduction

At Lens Pro, we are committed to providing quality eyewear products and services with a smooth and reliable purchase experience. This No Cancellation Policy explains the terms related to order cancellations for products purchased through our store, website, or any other sales channel. By placing an order with us, you agree to the terms stated in this policy.

No Cancellation

All orders placed with Lens Pro are final. We follow a strict no cancellation policy for all products and services. Once an order is confirmed and payment is completed, the order cannot be cancelled for any reason, including change of mind, incorrect selection, delay in decision, or personal preference.

Prescription and Customized Products

Prescription glasses, lenses, and customized eyewear are specially prepared based on the information provided by the customer. Since these products are personalized and made specifically for individual needs, no cancellation will be accepted once the order has been placed and confirmed.

Order Processing and Production

Lens Pro begins order processing, frame preparation, lens fitting, and quality checks soon after order confirmation. Due to the nature of our products and services, cancellations are not possible once production or order handling has started.

Customer Responsibility

Customers are responsible for carefully reviewing all order details, including frame selection, lens type, prescription information, delivery details, and payment information before confirming their purchase. Lens Pro will not be responsible for errors resulting from incorrect information provided by the customer.

Policy Updates

Lens Pro reserves the right to update or modify this no cancellation policy at any time to reflect changes in business practices, operational requirements, or legal obligations. Any updates will become effective once published through our website, store, or official communication channels.

Contact Us

If you have any questions regarding our no cancellation policy, please contact Lens Pro. We are committed to maintaining transparency and assisting customers with any order-related concerns.

  • +91 7411878003
  • admin@lenspro.org