No Refund Policy

Introduction

At Lens Pro, we are committed to delivering quality eyewear products and services. This No Refund Policy explains our terms regarding purchases made through our store, website, or other sales channels. By making a purchase with us, you agree to the conditions stated in this policy.

No Refund

All purchases made at Lens Pro are final. We follow a strict no refund policy for all products and services. Once an order is placed and payment is completed, no refund will be issued for any reason, including change of mind, incorrect selection, personal preference, or delay in use, except where required by applicable law.

Prescription and Customized Products

Prescription glasses, lenses, and customized eyewear are specially made based on the information provided by the customer. Due to the personalized nature of these products, no refund will be provided once the order is confirmed and processed.

Product Quality and Issue Reporting

We make every effort to ensure that all products are carefully checked before delivery. Customers are encouraged to inspect products at the time of purchase or delivery. If there is any manufacturing defect, damage before delivery, or incorrect product supplied, customers should inform us promptly so that we can review the issue and provide suitable support if applicable.

Customer Responsibility

Customers are responsible for carefully reviewing product details, frame choices, lens options, prescription information, and order details before confirming their purchase. Lens Pro will not be responsible for issues arising from incorrect information provided by the customer, misuse of products, or changes in personal preference after purchase.

Policy Updates

Lens Pro reserves the right to update or modify this no refund policy at any time to reflect changes in business practices, services, or legal requirements. Any updates will become effective once published through our website, store, or other official communication channels.

Contact Us

If you have any questions regarding our no refund policy, please contact Lens Pro. We are committed to maintaining transparency and providing support for product-related concerns.

  • +91 7411878003
  • admin@lenspro.org