No Refund Policy

Introduction

At Lens Pro, we are committed to delivering your eyewear products safely and efficiently. This Shipping Policy explains how we process, pack, and deliver orders placed through our store, website, or other sales channels. By placing an order with us, you agree to the terms outlined in this policy.

Order Processing

Once your order is confirmed and payment is successfully completed, we begin processing it as quickly as possible. Order processing time may vary depending on product availability, prescription requirements, customization, and order volume. We make every effort to prepare your order accurately and without unnecessary delays.

Shipping and Delivery

Lens Pro aims to deliver products within the estimated delivery time shared at the time of purchase. However, delivery timelines may vary based on your location, courier service availability, weather conditions, holidays, or unforeseen circumstances. While we work to ensure timely delivery, we cannot guarantee exact delivery dates in all cases.

Shipping Charges

Shipping charges, if applicable, will be clearly communicated at the time of order placement. These charges may vary depending on the delivery location, product type, order value, and shipping method selected. Any additional charges such as taxes or service fees, where applicable, will also be informed during checkout.

Delivery Responsibility

Customers are responsible for providing accurate shipping and contact details while placing an order. Lens Pro will not be responsible for delivery delays, failed deliveries, or returned shipments caused by incorrect address details, unavailable recipients, or incomplete contact information provided by the customer.

Damaged or Incorrect Deliveries

We take every effort to ensure that products are securely packed and delivered in good condition. Customers are encouraged to inspect their order upon delivery. If you receive a damaged product, defective item, or incorrect order, please contact us promptly so that we can review the issue and provide suitable assistance where applicable.

Policy Updates

Lens Pro reserves the right to update or modify this Shipping Policy at any time to reflect changes in shipping practices, operational needs, or legal requirements. Any updates will become effective once published through our website, store, or official communication channels.

Contact Us

If you have any questions regarding our shipping policy or delivery process, please contact Lens Pro. We are committed to providing clear communication and reliable support throughout your shopping experience.

  • +91 7411878003
  • admin@lenspro.org